ZiP Safety Guidelines

We want you to have a great time when using ZiP and embrace the opportunity to meet new people, however you must be sensible, safe and cautious when speaking to someone who you have never met.

Safety Online

Be careful about sharing personal information

Your phone number, address and details about your daily routine are your personal information and we strongly advise keeping them confidential until you are absolutely sure that you can trust the person you’re speaking to on ZiP. Remember the golden rule: don’t share personal information with people you don’t know.

Never share financial information or send money

Never send money or share your financial information, no matter what. Even if the person you are speaking to says it is an emergency, don’t do it.

If someone asks for your financial information or for you to send them money, report it to us immediately.

Report inappropriate behaviour

If you come across anyone who you feel is engaging in any inappropriate behaviour (such as harassment or threatening and offensive messages, requesting money or otherwise) then please report it to us in Settings>Help and Support or by emailing us at We take violations of our terms and our Guidelines very seriously so if you feel that something is not right then let us know.

Safety In Person

Meet in a public place

This is paramount – when you first start meeting up with someone, make sure you always meet and stay in a public place. Don’t meet at your place or their place and if you feel that you are being put under any pressure to do so then do not meet them.

Tell someone you trust

Tell one of your nearest and dearest that you are meeting up with someone from ZiP. But don’t just stop there – let them know where you are going, who you are meeting and when you get home. Make sure your phone is with you and fully charged in case of emergencies and if you want you can even share your location so they know where you are at all times.

If it doesn’t feel right then leave.

If at any time you feel uncomfortable or if you feel that something isn’t right then leave. Your safety and wellbeing is the number one priority so it doesn’t matter whether leaving early could hurt the other person’s feelings or whether it could be awkward.

Don’t overdo it

Most of us like a drink and meeting new people can be a bit nerve-wracking which may make you want to take the edge off. However, alcohol and drugs can significantly impair your judgment and lead you to make bad decisions. So take it easy, don’t overdo it and if you feel that you are being put under pressure to keep going then call it a day and go home.

Sexual Health

Practice safe sex

You already know the score - use a condom. This should be a no brainer to all of us. Condoms can significantly reduce the risk of contracting and passing on STI’s of varying degrees of severity.

Get tested

Another no brainer – regularly get tested for STI’s. It is also important that you talk to new partners about testing too and there is absolutely nothing wrong with asking them to get tested before you engage in any kind of sexual activity. In fact, this is the smart thing to do for both of you.

Communication is key

Last but not least, talk about it. Communication is important and you should talk to your new partner about sexual health and STI testing. This just means that you are looking after their own health as well as your own.


Start and end

All sexual activity must start with consent and should include ongoing check-ins with your partner to make sure that they are continuing to give consent. Consent can be withdrawn at any time so just because someone says “yes” doesn’t mean that it will stay a “yes”. Do not engage in sexual activity with your partner if they feel uncomfortable or unsure.

Drugs and alcohol

If your partner appears to be under the influence of drugs and/or alcohol, such that they may not be able to consent, then do not engage in any sexual activity with them.

Discuss it

Communication is key. Before you get physically intimate with your partner, have a chat about sexual health and STI testing and make sure you are both on the same page.